Privacy Policy

PRIVACY POLICY

Infotourskos.com is committed to protecting the privacy of users who visit the website and use the services offered. This policy describes the processing of collected personal data and its use, in compliance with the General Data Protection Regulation (GDPR) 2016/679.

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1. Data Controller

The data controller is Infotourskos.com, which can be contacted at the email address: info@infotourskos.com.

2. Data Collected

While browsing the site, we may collect the following types of personal data:

• Data voluntarily provided by the user: name, surname, email address, phone number, and other information provided through contact or booking forms.
• Browsing data: IP addresses, browser type, geolocation data, access times, and other technical information collected through cookies and analytical tools.

3. Purpose of Processing

The collected data is processed for the following purposes:

• Providing information about the services offered and responding to user requests.
• Managing bookings and payments related to tours and services offered.
• Enhancing the website browsing experience and optimizing content.
• Complying with legal and regulatory obligations.

4. Legal Basis for Processing

Data processing is based on the following legal grounds:

• User consent for sending commercial communications or newsletters.
• Performance of a contract for managing bookings and requested services.
• Legitimate interest for traffic analysis and website improvement.
• Legal obligations in tax and administrative matters.

5. Processing and Retention Methods

Data is processed electronically and/or on paper, with appropriate security measures adopted to prevent unauthorized access, loss, or destruction of data. Data will be retained for the time strictly necessary for the purposes indicated above and in any case not beyond the terms established by current regulations.

6. Data Sharing

Personal data may be disclosed to:

• Payment service providers and booking management providers.
• Competent authorities for legal obligations.
• Collaborators and business partners exclusively for service-related purposes.

Data will not be shared with third parties for marketing purposes without the user’s explicit consent.

7. User Rights

Users have the right to:

• Access their personal data and obtain information about its processing.
• Request correction or deletion of data.
• Object to processing or restrict its use.
• Request data portability.
• Withdraw consent at any time, without affecting the lawfulness of processing carried out before withdrawal.

Requests can be sent to info@infotourskos.com.

8. Cookie Policy

The site uses technical and analytical cookies to improve the browsing experience. Users can manage cookie preferences directly from their browser settings or through the options provided on the site.

9. Policy Changes

Infotourskos.com reserves the right to update this privacy policy. Any changes will be published on this page with appropriate notification.

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For further information, contact us at info@infotourskos.com.